Shipping policy
Shipping Policy
Every VARAÉ order is packed by hand and dispatched with care. This page explains how your order travels from us to you.
Order Processing
Orders are processed and dispatched within 1–2 business days of payment confirmation. Orders placed on Sundays or public holidays are processed the next business day.
You will receive an order confirmation by email as soon as your order is placed, and a dispatch confirmation with tracking details the moment your parcel leaves us.
Delivery Timelines
We ship across India through trusted national courier partners.
| Destination | Estimated Delivery |
|---|---|
| Metro cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune) | 2–4 business days after dispatch |
| Rest of India | 4–7 business days after dispatch |
Timelines are estimates, not guarantees. Weather, regional disruptions, or courier delays can occasionally extend delivery by a day or two. If your order is significantly delayed, write to us and we will take it up with the courier directly.
Shipping Charges
| Order Value | Shipping |
|---|---|
| ₹999 and above | Complimentary |
| Below ₹999 | As per location |
Shipping charges, where applicable, are shown at checkout before payment.
Tracking Your Order
Once dispatched, you will receive a tracking link by email (and SMS, where available). Tracking may take up to 24 hours to reflect the first scan after dispatch.
Packaging & Product Care
Our honey-based products are natural and sensitive to heat. Each order is packed to protect its contents in transit. If your parcel arrives in extreme summer conditions, we recommend opening it promptly and storing the product in a cool, dry place away from direct sunlight.
Honey may naturally thicken or crystallise with temperature changes — this is a sign of a real, unprocessed product, not a defect.
Serviceability
We deliver to most pin codes across India. If your pin code is not serviceable at checkout, write to us at care@varaeindia.com and we will find a way to reach you.
Incorrect Address & Failed Delivery
Please ensure your shipping address and phone number are complete and accurate at checkout. If a parcel is returned to us due to an incorrect address or repeated failed delivery attempts, we will contact you to arrange re-dispatch; re-shipping charges may apply.
Damaged or Tampered Parcels
If your parcel arrives visibly damaged or tampered with, please do not accept it — or if already accepted, photograph the parcel and contents and write to us within 48 hours of delivery at care@varaeindia.com. We will make it right.
Questions
For anything shipping-related, reach us at care@varaeindia.com. We respond within one business day.
VARAÉ ships from Indore, Madhya Pradesh, India. All timelines are in business days (Monday–Saturday, excluding public holidays).